1. Is same-day delivery possible in London?

The fastest delivery in London is from 1 to 2 working days. Delivery on a certain day to time, unfortunately, is impossible, as courier services in London in principle do not have such a service. If it appears in the future we will definitely use it too.


2. Where will the engraving be placed when ordering a blank bracelet, inside or outside?

You can specify the desired place for engraving in the comments to the order or message us on Instagram / chat support on the website. The manager will help to form the order and correctly add the engraving information.


3. Do you have any gift certificates?

There are no gift certificates available now, we are working on introducing them. As soon as this happens, we will announce it immediately on our official website vilavi.co.uk and on Instagram.


4. Can I order a packaging with butterflies like at Viva la Vika?

Yes, you can add a butterfly box to your order directly on the website or by messaging us on Instagram via Direct or on the support chat on the website. The manager will help you to form your order correctly.